Privacy Policy

Overview

We prioritize transparency in how we handle and process your data. Recognizing that your inbox is deeply personal and private, we value the trust you place in us by granting access. Our guiding principle is to be as minimally intrusive as possible, ensuring we only access what’s necessary to provide our services. We adhere to GDPR regulations and other applicable privacy laws. 

Our use of information received from Google APIs, including Workspace APIs and Chrome Web Store User Data Policy, will adhere to the Google User Data Policy, including the Limited Use requirements.

In line with our commitment to transparency and integrity in handling your Personal Information, we explicitly affirm that we do not use Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) and/or machine learning (ML) models. Our use of data, including any Personal Information, is strictly confined to the purposes outlined within this policy, emphasizing our prioritization of your privacy and data security.

Table of Contents

1. Introduction
2. Changes to Our Privacy Policy
3. Children Under the Age of 18
4. Information We Collect About You and How We Collect It
5. How We Use Your Information
6. Disclosure of Your Information
7. Third-Party Use of Cookies and Other Tracking Technologies
8. How Long We Keep Your Information
9. How We Keep Your Information Safe
10. Your Privacy Rights
11. California Privacy Rights
12. International Compliance
13. Credit Card Processing 
14. Contact Information

Modified: 06.05.2024

1. Introduction:

Wisemind, SRL. dba Persuwise (“Persuwise”, “our”, “us”, and “we”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy”). This Privacy Policy describes the types of information we may collect from you, the user, (“you” and “your”) or that you may provide when you visit the website https://www.persuwise.com and any affiliated third party websites that may contain a link to this Privacy Policy (collectively, the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect:

• on or through the Website;
• in email, text, and other electronic messages between you and the Website; 
• through mobile and desktop applications you download from the Website.
• when you interact with our advertising and applications on third party websites and services.

It does not apply to information collected by:

• us offline or through any other means, including on any other website operated by Persuwise or any third party..
• any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

2. Changes to Our Privacy Policy:

3. Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to any Website. We do not knowingly collect information from children under 18 and do not direct our Website for use by individuals under the age of 18. If you are under 18, do not use or provide any information on the Website or on or through any of its features/ register, make any purchases through the Website, use any of the interactive or public comment features of the Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@persuwise.com and we will promptly remove the information.

4. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• by which you may be personally identified, such as, but not limited to, name, IP address, and e-mail address (“Personal Information”);
• that is about you but individually does not identify you, such as generalized demographic information about (for example age range, gender, etc.), and general location; and/or
• about your internet connection, the equipment you use to access our Website and usage details. 

We collect this information:

• Directly from you when you provide it to us;
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; and
• From third parties, for example: Google.

4.1. Information You Provide to Us.
The information we collect, including Personal Information, on or through our Website may include:

• Information that you provide by filling in forms on our Website or by using our software. This includes information provided at the time of registering to use our Website, subscribing or purchasing services or products we offer, or requesting services or information from us. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website or ask us a question.
• Records and copies of your correspondence if you contact us.
• Copies of your emails, calendar data, meeting data, and other usage data as it relates to our core offering.
• Your responses to surveys that you choose to complete.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
• Your search queries on the Website. 

4.2. Information We Collect Through Automatic Data Collection Technologies and Do-Not-Track Signals.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Usage Details. Details of your visits to our Website.
• Device Information. We may collect information about your computer or mobile device and internet connection.
• Location Information. The Website collects real-time information about the location of your device. 

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

Do-Not-Track Signals

Do-Not-Track (DNT) is a public-private initiative that has developed a technical “flag” or signal that an end-user may activate within their browser software to notify websites that they do not wish to be “tracked” by third parties. Our Website does not respond to DNT signals as the initiative has not reached a consensus as to what actions those receiving the signal should take.

5. How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account and/or subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide through it.
• To allow you to participate in interactive features on our Website.
• To improve the Website by solving technical problems, calculating overall usage statistics, for internal marketing and promotional purposes, and for service development and content improvement.
• To maintain the security and integrity of the Website and our IT systems.
• To fulfill and manage your orders, payments, returns, and exchanges made through the Website.
• To deliver and facilitate the delivery of services to the user.
• To respond to user inquiries and offer support.
• To send marketing and promotional communications if this is in accordance with your marketing preferences. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in the emails or contacting us at support@persuwise.com.
• For any other purpose with your consent.
• In line with our commitment to transparency and integrity in handling your Personal Information, we explicitly affirm that we do not use Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) and/or machine learning (ML) models. Our use of data, including any Personal Information, is strictly confined to the purposes outlined within this policy, emphasizing our prioritization of your privacy and data security.

6. Disclosure of Your Information

We may disclose non-personally identifiable information about our users without restriction. We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:

• To our parent companies, subsidiaries, and affiliates.
• To contractors, service providers, and other third parties we use to support our business who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
• To third parties to market their products or services to you if you have not opted out of these disclosures.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your Personal Information:

• To comply with any court order, law, or legal process, including responding to any government, law enforcement, or regulatory request.
• To enforce or apply our Terms of Service and other agreements.
• When we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection.
• We do not sell your information to third parties.

We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.

Advertising, Direct Marketing, and Lead Generation, Content Optimization

• Google Fonts, Google Site Search and YouTube video embed

Data Backup and Security, Functionality and Infrastructure Optimization

• Google Cloud

Payment Processors:

• Stripe

Social Media Sharing and Advertising

• Facebook advertising, Facebook social plugins, Instagram advertising, LinkedIn advertising, LinkedIn social plugins, Twitter advertising, Twitter social plugins and YouTube social plugins

Web and Mobile Analytics

• Facebook Ads conversion tracking, Google Analytics, Google Ads, HubSpot Analytics, WordPress Stats and Twitter Ads conversion tracking

Website Hosting

• WordPress.com

7. Third Party Use of Cookies and Other Tracking Technologies.

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties (i.e. Google) may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Section 10 (Choices About How We Use and Disclose Your Information).

8. How Long We Keep Your Information

We will only retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws. When Personal Information is no longer needed or legally required, it will be permanently deleted or de-identified so that it can no longer be associated with a specific individual.

Data Retention Periods:

• Professional Identification Data: (e.g., last name, first name, position, company, etc.) and contact data (e.g., email address and business phone number, etc.) are kept for the entire duration of the provision of the service, plus the legal statute of limitations, which is generally 5 years.
• Email Address: To receive our technical messages kept until your account is deleted.
• Connection Data: (e.g., logs, IP address, etc.) kept for a period of 1 year.
• Technical Session Cookies: Kept for a maximum of 13 months.

Once the retention periods described above have expired, the deletion of your personal data is irreversible, and we will no longer be able to provide it to you after this period. At most, we may only retain anonymous data for statistical purposes. In the event of litigation, we are required to retain all of your data for the duration of the processing of the case even after the expiration of the retention periods described above.

9. How We Keep Your Information Safe

We have implemented appropriate technical and organizational security measures designed to protect your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include training, access control, passwords, and other security protocols. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee its security. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

10. Your Privacy Rights

The applicable data protection regulations give you specific rights that you can exercise at any time and free of charge to control how we use your data. These include:

• Right of Access: Obtain a copy of your personal data.
• Right of Rectification: Correct any incorrect, obsolete, or incomplete personal data.
• Right to Object: Object to the processing of your personal data for commercial prospecting purposes.
• Right to Erasure: Request the deletion of your personal data that are not essential to the proper functioning of our services.
• Right to Restrict Processing: Freeze the use of your personal data in case of a dispute about the lawfulness of processing.
• Right to Data Portability: Download part of your personal data to store or transmit it easily from one information system to another.
• Right to Provide Guidelines: Provide instructions on the fate of your data in the event of your death.

To be considered, your request must be made by you only. Any request that does not follow this process cannot be treated. We may ask you to provide proof of identity if there is any doubt about your identity. We will respond to your request as quickly as possible, within one month of receipt, unless the request is complex or repeated. In this case, the response time may be up to three months. We may refuse to respond to any excessive or unfounded request, especially if it is repetitive.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Please be informed that Persuwise is based in the European Union. For users accessing our Website from the European Union, we provide the option to store your data on EU servers to ensure compliance with EU data protection laws. However, some of the information you provide may also be transferred to and stored in the United States. We utilize appropriate safeguards, including standard contractual clauses approved by the European Commission, to ensure that your data is protected when transferred outside the EU.

If you access our Website from any region with distinct data protection laws that vary from those of U.S. law, be aware that you are transmitting information, including personal data, to a jurisdiction that may not offer equivalent data protection as the European Union. By providing your information, you consent to its transfer to the U.S. and its use and disclosure in accordance with this Privacy Policy.

If you prefer to have your data stored within the EU, please contact our support team, and we will accommodate your request.

11. California Privacy Rights

California Civil Code Section 1798.83 permits users of our Website who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. California residents may also request, after we have verified your identity, the Personally Identifiable Information we have collected about you, the categories of Personally Identifiable Information we have collected from you and that we share for our business purposes, the third parties with whom we share your Personally Identifiable Information, our commercial purpose for collecting the Personally Identifiable Information, and the categories of sources from which we collected your Personally Identifiable Information.

You may request that we and our service providers delete your Personally Identifiable Information, provided that we are not required by California law to delete your Personally Identifiable Information under certain situations. To make a request, please see Section 14 (Contact Information).

12. International Compliance

Persuwise complies with relevant international data protection regulations, including the General Data Protection Regulation (GDPR) for European Union residents. We have implemented appropriate technical and organizational measures to ensure the safety and confidentiality of your personal data. If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority.

You may contact the local authority for data protection, “Autoritatea Naţională de Supraveghere a Prelucrării Datelor cu Caracter Personal”, ANSPDCP at +40.318.059.211, B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, 010336, Bucharest, Romania

For EU Residents

A Data Protection Officer (DPO) ensures the safety and confidentiality of your personal data. Please contact::

• Name: Ioan Carol Mihailescu
• Email: dpo@persuwise.com
• Tel: + 40 751 540 771

13. Credit Card Processing

We do not receive funds directly from you when you use the Website to purchase our services or products. We utilize a third party billing and payment processing gateway, provided by Stripe, Inc., who provides the infrastructure and security necessary to provide secure transmission of your credit card transaction data. Stripe, Inc.’s terms of service are available at https://stripe.com/us/legal and its privacy policy is available at https://stripe.com/us/privacy, which are incorporated by reference herein. We can only accept credit cards for processing through our secured payment-processing gateway. Although we do not control the security environment for them and cannot make any guarantees regarding the secure processing of your credit card transaction data, we want to inform you that our credit card processor is compliant with the Payment Card Industry Data Security Standard (“PCI DSS”) as a Level 1 service provider. We require that our credit card processors are compliant with PCI DSS. PCI DSS is the bankcard industry’s stringent security standard. Examples of our credit card processor’s security measures include: physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of strong encryption for transmissions of order information to and from our customers; restricting access to personal information; and periodic security audits by third party security experts.

14. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: support@persuwise.com, or Wisemind SRL, 61st, sos. Pipera, building 3, ap. 140, 020308, Bucharest, Romania, European Union.